BILL GRIFFIN

(585) 354-5210 • griffin92400@yahoo.com

An  Event Planner, Sales and  Social Media Marketing Professional offering awe-inspiring service with an entrepreneurial spirit and rock solid business foundation

Always Rising to the Occasion

SUMMARY

Solid leadership history in event planning, hospitality profession with proven success in customer relations, retention and satisfaction in high-energy environments. Excel at building and training diverse teams by motivation inspiration and, example. Repeatedly recognized for calmly and efficiently executing multiple, competing tasks within a dynamic, service focused environment. Highly organized and conscientious with talent to adapt quickly to new and evolving  situations. Outstanding interpersonal communication skills to cultivate win-win rapport with clients, vendors and out-side contractors to maximize revenues.

Core competencies include:

Staged Trained Public Speaking Ability Created Events from 2 to 3,000 people Third Party Contract Negotiation Expertise Can Readily Identify Market Trends Produced Hundreds of Winning Sales Proposals Establish Budgets, Review Locations and Choose Venues Exercise Diplomacy and Discretion at All Times ServSafe Certified Logistics Management and Integrated Inventory Control Managed and Organized Staff of up to 200 Played and Produced Over 100 Improv Shows 15 Years Experience in Food and Catering Management Launched Fund Raisers and Donation Drives Prepare Documents, Billing, Letters, Memos Plenty of Energy, Stress Tested

PROFESSIONAL EXPERIENCE

Volunteer Capacity, Rochester, New York                                                                                                                                                             2008-present

The American Red Cross, Rochester– Advancement Chapter / The Rochester Ad Council / The August Group Professional Network / Rochester Social Media Marketing Group / Social Media Club of Rochester, NY / Rochester Twestival / Rochester Chapter American Marketing Association

Volunteer and leader in fund raising events, presentations, promotion, marketing and social media marketing. Providing assistance to people who have lost there homes and livelihood through natural disasters and economic hardship. Assist in small businesses and non-profit marketing and promotional strategies.

OLD COUNTRY BUFFET, Henrietta, New York 2002-2008

Accountable for all back-of-the-house operations including bottom line factors, food quality and guest satisfaction as well as maintaining front-of-the-house operations / retention for high volume restaurant with 55 employees.

KITCHEN MANAGER

• Reduced food cost by 30% in one year, saving the company $150,000
• Trained and mentored 8 newly hired managers in company policies and procedures
• Improved guest satisfaction scores in all food related categories, averaging 95% satisfaction
• Stream lined inventory process, saving thousands in labor and food costs
• Averaged a 98% quality assurance rating in food, sanitation and safety procedures
• Compiled, analyzed and interpreted financial data to develop accurate projections to ensure profits

THE BAGGOT INN, Boston, MA                                                                                                                                                                                             1998-2002

The sole director of this kitchen, creating the entire menu for an independently owned, authentic Irish pub-Restaurant, while generating sales through catering events and benefit functions.

EVENT COORDINATOR / MANAGER

• Introduced the weekend buffet brunch concept, incorporating traditional Irish fare with international cuisine that brought in an additional 500 customers
• Organized and serviced off-sight events, picnics and golf tournaments that produced an extra $100,000 to the bottom line

REBECCAS CAFÉ,  Boston, MA                                                                  1991-1998

Attained and retained clients through creative marketing with unprecedented quality in services and commodities, helping establish the most successful catering provider in Boston.

CATERING / EVENT MANAGER

• Assisted in the growth of the catering department with sales increased 250% in two years and 500% in five years
• Contributed to the financial success of the company achieving many awards and great reviews including, The Best of Boston- Catering from Boston Magazine and the Boston Bar Association

EDUCATION

Don Bosco Technical High School

Bunker Hill Community College

English / Theater Arts

ServSafe Food Protection Manager Certificate

COMPUTER KNOWLEDGE

Microsoft Word / Excel / PowerPoint / Access / PeopleSoft / QuickBooks / Adobe / WordPress / SEO / Google AdWords / Google Analytics / Google Wave / LinkedIn / Twitter / Facebook / YouTube

On Line Foot Print

Billy’s Bloggin Blast: http://billygriffin.net/blog/
Linked-In: http://www.linkedin.com/in/billygriffin
Follow me on Twitter: http://twitter.com/bgriffin04
Facebook: http://www.facebook.com/bill.griffin